Shipping policy:
Please be advised that Southern Agriculture is not liable for any delays or issues associated with shipping carriers such as USPS, FedEx, or UPS. Shipping costs are non-refundable, and any refund requests must be directed to the respective carrier. Additionally, please be aware that Priority Mail now typically takes 3-4 business days. For urgent matters, UPS and FedEx generally provide more reliable service.
Please feel free to contact the carrier of your package with any specific concern or questions. Your package tracking information will be provided on your order confirmation email.
APOs/FPOs: Due to the fact that UPS cannot deliver to APO/FPOs and the US Postal Service will no longer pick up packages going to APOs/FPOs, we are unable to ship to any overseas military addresses.
UPS Fees:
1. UPS charges a $10 intercept fee to have a shipped package rerouted. Should you need to reroute a package once it has shipped, this fee will be applied to your card.
2. UPS attempts delivery 3 times. If they are unable to deliver your package it is automatically sent back to our store. Upon receipt of the package, a product refund only will be issued unless a reship is requested. The cost to reship the package will be applied to your card.
At this time, Southern Agriculture only ships within the Fifty States of the United States.
Shipping Charges:
Shipping charges are based on weight, shipping distance, and sometimes size of items ordered and will be shown at the checkout screen before you are asked for your credit card information.
Shipping Time:
Orders typically ship from our warehouse within 24-48 business hours of submitting an order, excluding weekends and holidays. Expedited orders placed after 10 a.m. Central Standard Time will not be shipped until the following business day. 2nd-day air packages arrive the second full business day after shipment. Shipments are delivered Monday through Friday only. No weekend delivery. In most cases, when using Standard Ground service, you should receive your products within 6-10 days of purchase. Deliveries to some locations may take longer. No products on the website are offered for sale or shipped where prohibited by state law.
If you have special shipment needs, please e-mail us at Sales@SouthernAgriculture.com with your request and the best ways to contact you.