Lisa P.
Fixed my dogs urinary issue since the start of this medicated food.
Christopher W.
Thank you for maintaining a healthy inventory when a lot of other stores run out.
Amy
Seems to be affective at decreasing the number of UTI’s my bulldog was getting, and she enjoys the taste. Southern Agriculture has been one of the few that consistently has it in stock. Overall happy!
Gary G.
It was quick and easy to order and Colby was very helpful in getting the order which required a prescription for our Veterinarian.
Glenda C.
my dog enjoys and eats his kibble for the first time in 12 years
Lisa P.
Many years of my girl suffering with UTI’s has completely gone away by this food. 2 years not 1 infection.
Jane A.
All is good. I don't like feedback requests. I am satisfied with your company's response to my order. We got off to a rough start but my transactions since have been very good.
Ali C.
Only place we can find this food! Shipping is fast!
Pauline B.
I have not received my order which was placed on August 4. I emailed Customer Service a couple of days ago and still have not heard back. Not the greatest experience.
Keara H.
Toby loves his Prescription food!
Karen J.
Delivery was delayed, however we received the food the following week.
Judy B.
So much better to feed her this than have surgery for bladder stones!!
Melissa M.
This dogfood has improved the health of my Pembroke Welsh Corgi, Ellie. She has a peri anal Fistula and has had urinary infections in the past. Now she is doing so well with no issues and I am thankful for Royal Canin making this special dietary dogfood available.
Donna G.
Southern Agriculture is a blessing! Could not find any local carriers that carried this product inciting the 7.7 lb bag. It's a little pricey for me due to the shipping cost to FL but definitely worth it and my dog, thank God, loves it.
Doreen S.
I had trouble ordering our dog's prescription food. I left a message, and got a call back from a helpful employee who told me that they were having trouble getting the food. Therefore it was taken off the website.
When it came in, they called me and helped me place an order that was expedited.
Top notch customer Service, thanks.
Keara H.
Toby loves his Royal Canin food!
Amy R.
Food has helped my dog's skin condition considerably
Madison G.
Colby went above and beyond for me when I recently ordered this food! My vet just recently recommended that my pup make the switch to a Urinary SO diet, but it proved to be challenging because of her chicken allergy. This is the only food that is safe for both issues, but it’s so hard to find!
I decided to order the 17lb bag. I received an email shortly after from Colby explaining that their inventory was off and it could be a few weeks before I got it in. I explained that this was our first order of this food and that it was important we get it in ASAP. He then called me, apologized for the inconvenience, and sent me two of the smaller bags for no additional charge! On top of this, they arrived two days later and I was able to get my pup’s food switched in a timely manner.
I am thoroughly impressed by the customer service that I was shown. I will definitely be using Southern Agriculture in the future for this food! Thank you Colby!
Madison
Colby went above and beyond for me when I recently ordered this food! My vet just recently recommended that my pup make the switch to a Urinary SO diet, but it proved to be challenging because of her chicken allergy. This is the only food that is safe for both issues, but it’s so hard to find!
I decided to order the 17lb bag. I received an email shortly after from Colby explaining that their inventory was off and it could be a few weeks before I got it in. I explained that this was our first order of this food and that it was important we get it in ASAP. He then called me, apologized for the inconvenience, and sent me two of the smaller bags for no additional charge! On top of this, they arrived two days later and I was able to get my pup’s food switched in a timely manner.
I am thoroughly impressed by the customer service that I was shown. I will definitely be using Southern Agriculture in the future for this food! Thank you Colby!
Madison
Colby went above and beyond for me when I recently ordered this food! My vet just recently recommended that my pup make the switch to a Urinary SO diet, but it proved to be challenging because of her chicken allergy. This is the only food that is safe for both issues, but it’s so hard to find!
I decided to order the 17lb bag. I received an email shortly after from Colby explaining that their inventory was off and it could be a few weeks before I got it in. I explained that this was our first order of this food and that it was important we get it in ASAP. He then called me, apologized for the inconvenience, and sent me two of the smaller bags for no additional charge! On top of this, they arrived two days later and I was able to get my pup’s food switched in a timely manner.
I am thoroughly impressed by the customer service that I was shown. I will definitely be using Southern Agriculture in the future for this food! Thank you Colby!
Marsha S.
Our dog was already on Royal Canin Hydrolyzed dry food but it was determined that we needed to add the SO version and had a hard time finding it. So glad to find you!
Ali C.
She loves it! Only place we find it and it ships SO fast!
Gaylia A.
Great customer service. I wasn’t able to get the dog food rec by vet anywhere else.
Michelle T.
I’m thankful for your service since it is the only place I can get the special food my dog needs to live a good life. It is very easy to order her food & arrives in a timely manner.
Thank you!
Emily
I will continue buying this for my dog! I’m glad this company sells the small bag, as the bags are only good for a couple months so the big bags would go stale on my small dog
Greg M.
We're still waiting to see whether the prescription food will help with his bladder stone issues. For the first couple of days we followed the feeding instructions on the box and on your website. We found that he started gaining weight fast. So we're experimenting with lesser amounts to stop the weight gain. Our suggestion would be to re-examine the feeding instructions to scale back the recommended amounts a bit. Our hunch is that other customers may be seeing similar weight gain issues, at least in small dogs like ours.
Marcia M.
Great company, great service!
Marie F.
Very good company with great service and prices
Viktor T.
This food did its job and lowered the amount of crystals in our dog's urine. However, it is quite stinky for humans.
Sally M.
My little Quincy loves his food! He works hard to get every last bite!!!
Veronica
My dog has allergies to chicken. This product helps her not have any reactions.
Paula G.
It’s to early to tell they love their old food still so as I wean it away and it’s just the Royal Canin food, we will see what they think. I will get them to like it with some broth added .. just happy you make this kind of food. I can’t afford urinary and allergy food separately. Your food takes care of both issues thank you!
DOTTIE R.
I appreciate your service. Received the order sooner than what I expected.
Mary M.
Prompt deliveries and quality products. Thank you for having my dog’s special diet needs!!
Marie F.
Great company with excellent prices and awesome service
Teresa M.
My Silky Terrier was prescribed this dog food because she has a kidney stone which she probably will not pass and the doctor told me that it can’t be removed. In order that she not make any more stones, she now has to eat this food to hopefully not get anymore stones. My little girl is very picky about her food so I thought I would have a problem getting her to eat this food. Oh, no! She absolutely loves this food and bucks around like a donkey whenever her food is ready for her to eat. It’s so funny to see her. She’s the first one finished eating of my three dogs. I hope it continues.
Natasha P.
You guys are great. Always have the specialized food in stock. Wish the price was better.
Emily E.
My dog is actually eating his crunchies! I used to have to buy the big bag and it would go stale, This is the only place I can get the smaller bag for him. The shipping was very fast and easy to order.
Niceole L.
This food is hard to find, but Southern Agriculture comes through every time. My very allergic girl has a bad history of UTIs, and this food was our vet's top rec.
BHARTI G.
Fast shipping, correct product, no hassle shop. I always buy my dog’s food from here.
Sandra L.
Excellent service. Fresh food! This company is a pleasure to do business with. Thank you!
Cheryl W.
I was almost out of food and was pleasantly surprised when it shipped so quickly!
Emily M.
This is the only food that can address our dog’s array of GI and urinary issues. But our vet warned us that it can be hard to get. Glad to have found it here!
Sandra L.
Excellent service from this company. food is fresh and it came as fast as it could. Thank you!
Tam D.
Giving 5 stars even though we did not actually use this product. It was a misorder. I meant to order the Feline version. I emailed them and they were very quick to ship out the correct food, and send me a preprinted shipping label so I could return the dog food. Great customer service!
Teresa M.
The dog food that my dog needs is a prescription food that is hard to find. I was lucky to find it here. The only complaint I have is the fact that the shipping cost is $22 which I think is a bit high. However, when you have to have this food, unfortunately, you are going to have to pay shipping costs. The food comes to me pretty quick. I am pleased with the company and I will continue to order from them.
BHARTI G.
The shipping was fast and quick and correct product is shipped every time. No hassle shopping.
Michelle T.
Daisy Mae scratches her ears a lot less than before she started eating this dog food.
Pamela V.
My dog was able to get the prescription dogfood he needs very quickly. One phone call and I had his food within 3 or 4 days. Amazing help from Southern Agriculture working with my new vet to get this all set up and then for my vet to approve the order. This is the second time Southern Agriculture has sent food for my little cockapoo. In addition to the promptness, Southern Agriculture employees are so helpful and kind with questions we have about food. I don't have a way to send a picture of my dog---maybe someday. Thank you again for making this food available for our pet.
Cynthia C.
TY for you product. You are the only place that is fast and friendly.
Sherry L.
Our dog has food allergies and bladder stones and this is the only food he can eat. We can’t find this anywhere near us (San Francisco Bay Area, California) and I have been ordering this from Southern Agriculture for over a year now. So grateful they carry this and charge a reasonable price for the food and for shipping it! Also really like their postcard that says “thank y’all for shopping small” I find it super charming!
Pamela V.
I am very glad to be able to get my dog's food again. We have changed our vet because she is a fraud with no license. We found this out when Royal Canin became aware of this and would not fulfill an order for food. Our new vet is now working with Southern Agriculture and we have already received our dog's food from Royal Canin through Southern Agriculture. In the process, there was a glitch in ordering it and the order was cancelled so I called Southern Agriculture and Cathie very promptly found out what was wrong and fixed it so I could get the order on its way. Cathie at Southern Agriculture was patient, she listened, and was very compassionate what we were going through. THANK YOU SO VERY MUCH ROYAL CANIN and SOUTHERN AGRICULTURE!!!
chealsea c.
I had to buy this specific prescription diet for my puppy who had a urinary stone, and dealt with food allergies. It has worked wonders! Processing and shipping was quick! Had my vet call in for approval, and it was shipped out that same day.
Carol M.
the mail experience was disastrous--the food arrived a week later than they said it would. Not sure if that's the mail service fault or what.
Gabrielle R.
Gus is so grateful for southern agriculture! Their customer service is unmatched and it is the only food that he not only loves but also keeps him healthy:) we are so grateful to have found such a great business and will only ever order our food through here.
Michael F.
Southern Agricultural has all of my dogs prescription food at reasonable prices with great shipping rates and times. Their customer service is responsive and effective.
Helen G.
Easy check out, packaged well, fast delivery.
Raymond M.
This product has tremendously helped with my dog Abby’s digestive and urinary tract issues. He stools are now normal and her urinalysis values have improved. It is such a relief.
Gifty P.
timeliness and prompt.
CJ J.
Fast delivery and it is in stock when needed! My dog says thank you!
Angie and Dan H.
My dog loves this food and it helps keep him healthy!
Deborah F.
The only place I could find this specific food. We were boarding the dogs the day after we found out about the change in her diet. I was relieved to find a place that had it and would ship to the boarder.
Claire G.
I've been feeding my dog this for years and until recently was able to get it from my vets office. When they were unable to get it, I scrambled to find an online service that not only had the food, but was able to offer expedited shipping, which Southern Agriculture did. I was also blown away by the service, when I accidently ordered feline, instead of the canine product, Chance reached out to me, alerted me to the issue and corrected it for me. I'll be purchasing from Southern Agriculture again in the future for sure!
Chad E.
Great product. Arrived on time as expected.
Barbara D.
I had a great experience with Kathy….she was so nice and helpful!!! The dog food arrived safely & even on the day we thought it would be delivered!!!
Thank you all so much,
Barb Dray & our dog LULU
Avilio A.
he is happy to have his food on time thank you very much
Lorraine
Great food quick service!
JoAnn R.
This food is great and has really helped my pup to avoid urinary and stomach issues of the past. The food is hard to find & I'm grateful for Southern Agriculture for usually having it in stock. However, my last order has gotten lost in the mail. I've contacted USPS to track it and sent Southern Ag a message for assistance but haven't gotten responses. Here's hoping the package shows up soon.
Michael F.
Great product! Great prices! Shipping is Ok.
Amy P.
For almost a year now this food has been difficult to find. Many times Southen Ag was the only company that had this food available and we are very greatful@. This is the only food our dog can eat, it took almost 5 years & way too many UTIs and bladder infections to realize my dog needed this special food. It also helps decrease her skin allergies which is a plus :)
Stephany J.
The service is excellent. Love this company.
Denise L.
My dog has so many benefits from the special diet dog food. It covers her allergies and her urinary issues.
Mary F.
My dog loves her new food. I had to introduce slowly. It's not working she loves it so much she takes her old food out piece by piece and only eats her new food. It was easy to order and arrived on time. I would recommend ordering from this company. Privately owned and happy to buy from them!
Marianne V.
Very happy with this food and the service from this company.
Diane W.
Great service, good price and the new dog food is helping my dog.
Josette G.
My dog love his food , excellent customer service, fast shipping.
Ana H.
My dog loves this food
Erica L.
Our vet suggested getting this food for our dog, who has a bladder stone, to help dissolve it. The transition from regular Royal Canin hydrolyzed protein food to this one has been easy. My only issue is how long it took for the food to get to me. I paid for priority shipping and it seemed to be worthless, as it took over a week for my order to get to me.
Michelle J.
Could not find this perscription dog food anywhere in the country other than Southern Agriculture. And the customer service I received from Kathy was a 12 out of 10!
Lorraine L.
Keeps my pet healthy! Keeps his coat shiny and teeth clean!
Cynthia C.
Great service, FAST shipping.
TY. Thor loves it!
Nancy L.
I usually receive my Royal Canin from Vetsource. But they had some shipping “issues” and referred me to Southern Agriculture.
Southern Agriculture to the rescue!
I communicated with the online person Kathy. She is very kind and helpful along with competent and efficient!
I could not thank you more Kathy ad Southern Agriculture for promptly shipping the prescription food I needed for my senior dog. Izzy and I thank you!!!!
Chandra m.
This food is sometimes hard to find but usually can count on them for having my dogs food!
Michael F.
Very fair prices. Shipping is ok. Product has a lot of shelf live with acceptable expiration date.
LUIZA G.
I liked so much of the shipping
Carol L.
Chloe had been on Regular CD (another brand) and started having really bad diarrhea. After 3 months of trying different foods for sensitive stomachs, meds, supplements the vet recommended Royal Canin Cd+hydrolized protein. Within a couple days she improved and progressively got back to normal. It is very hard to find locally so thank you for carrying it, please don’t stop.
jibin e.
Great food for my Frenchie who was getting UTI
Marian c.
I love food royal canin
Daniel B.
Great, easy shopping experience! Thank you!
Kim E.
Very fast delivery!
Daniel T.
Great service. They let me know immediately when food was in stock and processed the order immediately. Chance in Customer Service is very helpful
Michelle J.
The customer service was amazing. I will be ordering all my dog food from here from now on. Thank you very much.
gabrielle R.
So grateful for the best customer service experience and always helping me find the best food for my sweet rescue Gus. 10/10 recommend this business to anyone.
Sue S.
Our old dog has been on this food for many years now, and has done well on it. After moving, we couldn't find it, and were so happy that Southern Agriculture carried it. Thanks!!
